Neighbourhood Watch

Feb 26th 2018
Telephone scams
We have received two scam messages for your attention. Both refer to telephone scams which have taken place in the area recently.
1. Scam call claiming to be from the Telephone Preference Service
Please be aware that The Association is receiving an increasing number of reports of phone calls purporting to be from the Telephone Preference Service (TPS).  They generally ask if the subscriber is still receiving unwanted calls.  Inevitably, this is usually the case because the TPS can only reduce the frequency of these calls.
Sooner or later, in these calls, the caller will talk about payment to help provide a more comprehensive service.  Do not be drawn in by this and do not make any such payments.  It is probably just a ruse to get your bank card details.  If you get the callers number (sometimes it is given) feel free to report it to the genuine TPS. They do not charge for their services.
2. Scam Alert
Please be aware of callers to your mobile or landline claiming to be from BT .  A local resident reported yesterday to police that males with Indian accents have attempted to take £10,000 from their bank account. Fortunately, their bank intercepted this transaction and no money was taken.
What is worrying is that the scammers knew our callers personal details and even gave them reference numbers and told them that their telephone bill would go down.
The Police and Neighbourhood Alert are aware that some customers are being contacted by individuals fraudulently claiming to be from BT or acting on behalf of BT.  This type of fraud is an industry wide problem that the police are actively working to tackle.  For the latest developments please check:>.  Be very careful as criminals have been active in trying to trick customers into giving out their bank details.
  • They might try to convince you that you owe money on your bill and threaten to disconnect your phone line immediately if you do not pay immediately over the phone.  BT will never disconnect the phone line during a phone call.
  • They may say that you have a fault or virus on your computer and then try to scare you by suggesting that your computer will stop working if you do not take action.  They then try to persuade you or coerce you into installing software, or ask you to perform commands on your computer with the intention of gaining remote access to your device.
These fraudsters “spoof” the number they are calling from so if you dial 1471 you might see a fictitious number that masks the real destination.  They may also offer you a call back number to confirm legitimacy of their call and will then answer as if you are calling BT.
If you are unsure about the caller here is what you can do:-
  • Be suspicious of unsolicited calls relating to a security system problem, even if the caller claims to represent a respected company.
  • If we are getting in touch about your bill, it will usually be from either 0800 328 9393 or 0800 028 5085.
  • Ask security questions about your account before continuing the call.  If the caller cannot answer, they are not legitimate.
  • Never give out personal information, such as credit cards or bank details to any unsolicited caller.
  • Do not type anything into your computer, install software, visit any websites or follow any other instructions unless you are confident that the call is genuine.
  • Do not agree to sign up for anything and under no circumstances let the caller take control of your computer system. This allows them to gain access to your personal files and harvest information.
We constantly monitor the network to safeguard our customers.  If we detect suspicious account activity, which makes us believe that your account may be compromised, or at risk, we will act to secure the account immediately.  We will prompt you to change your password when you next log in.  We never charge for support of this kind.
We also have preventative measures available such as our BT nuisance blocker phones that block up to 100% nuisance calls and advice on how we can help you deal with unwanted calls.
Sent out on behalf of Thames Valley Alert by Alan Craven, Neighbourhood Watch Coordinator for School Lane.


We remind you again of the telephone numbers for the Police on 0845 8 505 505 and for the local Crimestoppers team on 0800 555 111.

Trading Standards are on 0845 051 0845.

Our village co-ordinators are:

Alan Craven for School Lane.  Tel: 730 501

David Church for NN west.  Tel:730 200

Local and Thames Valley police : Tel: 101.  For urgent, emergency or criminal action 999.

Crimestoppers:  0800 555 111. Calls are received anonymously.

Trading Standards: 0845 051 0845.




If you have any information which may be helpful to police enquiries, please contact Det. Con. Rebecca McCamley from Banbury Police station via the Thames Valley Police Enquiry Centre on 101.


If you don’t want to speak directly to the police you can contact the charity, Crimestoppers, anonymously on 0800 555 111 or online at No personal details are taken, information is not traced or recorded and you will not be called or go to court.


Alan Craven.  Neighbourhood Watch Co-ordinator for School Lane.


1 thought on “Neighbourhood Watch

  1. I forward N Watch updates by e-mail for those who have expressed an interest in Shutford Road and the North end of Main Street,
    David Church

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